Frequently Asked Questions
For nearly 40 years, we have been preparing our products with the same recipe, carefully selected ingredients, and the mastery of Servet.
We deliver our freshly prepared Servet delicacies safely to your door from Fethiye.
After you place your order, we prepare your products fresh and ship them the next day. Depending on your region and the courier branch, your order is usually delivered within 2-4 days after it leaves our facility. Orders placed on weekends are prepared and packaged on Monday and shipped the same day or at the latest the next day.
Shipping costs are calculated and displayed by UPS based on the contents of your order. You can see the shipping cost when placing your order on our website. Your order is freshly packed and shipped the same day, except weekends. Delivery can take between 2 and 7 days, depending on your country and region. We also currently have a free shipping promotion on all orders over €99.
We carefully prepare each order in Fethiye and pack it meticulously to ensure it reaches you in the best possible condition.
However, in rare cases, undesirable situations can occur during the shipping process.
If your product arrived damaged or if you have a request for an unconditional return, you can contact us at support@servet.com .
We will contact you as soon as possible to listen to your experience and to start the process.
We meticulously handle all customs procedures on your behalf, so you can place your order with peace of mind.
You don't make any extra payment during delivery.
We typically ship our products via air freight, striving for fast and smooth deliveries. However, delays may occur due to unforeseen circumstances.
In such a case, we closely monitor the process, communicate with UPS shipping, and keep you regularly informed.